Very professional staff. Great experience. Carlos helped me by buzzing me down to the bank. Ginger is a real pro.

Even though my Honda CRV was purchased somewhere else, I always bring it to Cartersville Shottenkirk for service. The customer service from Ginger Chapman is outstanding and the mechanical work is excellent.

Dropped car off earlier than my appointment time with no problem and was called when it was completed. Very seamless.

Excellent service and courteous

Brought our CR-V for new battery. Service Techs were very friendly and professional. Work was completed in a timely manner.

We just financed a Honda passport and the customer service was a 10/10! Chris was absolutely amazing and did such an amazing job at finding what was best for us while also making sure we got everything we wanted! Michael was super amazing as well! I definitely appreciate how me and my family was treated! Absolutely will recommend !

Checked in with Ginger. She is great. I waited in the lobby. Received a couple of text from her about progress and other services that were suggested. Oil change completed. All Great.

They explained what they was going to do to my suv and completed it as promised

I liked to deal with the same person at service. When I go there she always address me by my name. Gives an appt that works for me. Very nice and helpful showing how to use the different apron the car. Very pleased with this young lady

Always thorough, friendly and helpful. Very trustworthy.

Very pleased & impressed with the whole Shottenkirk team...Kevin Etters was wonderful to work with!

Great service !!!

Shottenkirk Cartersville is a stand out because of its people. From start to finish, the guest experience was outstanding. My salesperson, Terry, went above and beyond—he was friendly, helpful, and truly attentive to my needs. The managers also played a key role, fostering a welcoming atmosphere with their positive and engaging interactions. I couldn't have asked for a better treatment. Highly recommended these folks.

Fast service! Richie was great, knowledgeable, polite and professional. Oh yeah and great popcorn 🍿😋

Ginger is the best service advisor in the world. She communicates everything effectively and she always ask do need anything explained any further.

Kevin is always a pleasure to work with in service. Goes above and beyond to give the best customer service. Very knowledgeable and extremely helpful.

I have been using Shottenkirk Honda for about 20 years. Love every thing about their sells, but mostly the service department. You will find none better

Very pleasant. Wonderful service!

5 star service, love the team at Shottenkirk Honda

We have been customers since buying our Honda Pilot in 2019. We always receive honest evaluations and excellent service!